• What is Jucer?

    JUCER is a brand that was founded by people who understand the importance of EV evolution. We offer a range of Pure Electric Vehicle (BEV) and Plug-in Hybrid Electric Vehicle (PHEV) charging technology products, to help you get charged fast and add moving. Using JUCER you're free of traditional 20th century fuel driven vehicle constraints. JUCER Portable Chargers, Connectors and Adapters such as the Versa-Charge are designed to give you the freedom to drive and explore the world without limits, guilt free. At JUCER we have even more JUCE to come.

  • What kind of Vehicles do JUCER products work with?

    Any Electric Vehicle or Semi Electric Vehicle that's fitted with a Type 2 Charging Socket or Mennekes Socket (compliant to the minimum Australian and New Zealand Statutory Standards).

  • Where can I use my JUCER products?

    The JUCER Omni connects seamlessly with all standard Australian and NZ household 240V outlets. The Versa-Charge is compatible with both low and high kwh charging stations, it’s interchangeable between Single Phase and Three Phase charging stations. The T2 Stretch is fully compatible with low and high kwh charging stations. Single Phase and Three Phase charging stations. The Jucer Switch is compatible with all Jucer products. Single Phase and Three Phase charging stations.

  • Where are the EV accessories made?

    All JUCER products have been designed in Australia, manufactured in China and certified to Australian/NZ Regulatory Standards (ACMA and EESS).

  • How well are JUCER products designed?

    JUCER Products and Services have been designed to be compatible to Australian and New Zealand AC Charging Facilities. Providing charging capabilities in both Type 1 and Type 2 Charging Stations for Pure Electric (BEV) or Plug-in Hybrid Electric Vehicles (PHEV) with Type 2 (Mennekes) sockets. In our designs we've factored in Australian and NZ climate conditions to make sure our products charge safely and in multiple conditions, come rain and shine. Safety for you and your Vehicle has been JUCER's primary design focus, our products are designed, tested and certified in accordance to Australian and NZ regulated standards.

  • Shipping Information?

    We ship using Sendle. We aim to have your package with you in 2 business days, however, we can’t promise no delays. All shipments are 100% Carbon Neutral.

  • What if my product is faulty?

    The JUCER care plan has been designed to ensure you don’t have to worry about having any issues with your new EV accessory. If your product is faulty or isn’t working as you expected, you can reach out to support@jucer.com.au and a member of our team will be in touch with you as soon as possible.

  • Does my EV accessory come with instructions?

    Yes. You can find out how each product is used on the allocated product’s page JUCER.com.

  • Payment types?

    At JUCER we offer various payment options such as APPLE PAY, GOOGLE PAY, Credit Credit and Afterpay.

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